Recipe to Revenue
The Recipe for Revenue is your go-to show for the latest in food and beverage business and marketing, brought to you by Sinuate Media and Intercontinental Beverage Capital. Join us as we dive deep into the secrets behind successful food, beverage, and spirits brands, featuring interviews with industry leaders who share the key ingredients that have driven their businesses to success. Whether you're in the industry or just curious, this show offers valuable insights into what it takes to thrive in the competitive world of food and beverage. Tune in and discover the recipe for revenue!
Recipe to Revenue
Ep 25 - Post-Purchase Customer Experience Revolution
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Are you losing 50% of your subscription customers within 90 days? Or struggling with low repeat purchase rates in retail? In this episode of "Recipe to Revenue," Ken Rapp, CEO of BluStream, highlights how post-purchase customer experience automation is transforming how brands retain customers across all business models.
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In this episode of "Recipe to Revenue," Ken shares insights from building BluStream's automated customer journey platform and helping brands create meaningful post-purchase relationships.
Listen to learn more about:
📦 Why 50% of customers abandon brands after their first purchase (and the solution)
🚀 How automated product experience journeys achieve 95% customer engagement rates
💰 The financial impact of losing existing customers
âš¡ Why post-purchase automation is 10x more cost-effective than customer acquisition
🔄 The key three stages of product ownership: unboxing, usage, and care
Whether you're an e-commerce brand struggling with customer retention or a subscription business looking to reduce churn, this episode offers the automation strategies that turn one-time buyers into loyal, high-value customers.
Explore more about BluStream:
BluStream Website
PXAI Journey Builder
Product Experience eBook
Attend a Demo
🚀 Learn More About Our Sponsors:
Intercontinental Beverage Capital: https://inbevcapital.com/
Sinuate Media: https://sinuatemedia.com/
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